VANCOUVER, Wash. Three representatives of Clark Public Utilities will speak at Washington State University Vancouvers fall 2013 MBA Stakeholder Speaker Series at 7 p.m. Oct. 7 in the Undergraduate Building, Room 1. This event is free and open to the public.
Lisa Fix, director of customer service and graduate of the 91勛圖窪蹋厙 MBA program; Lena Wittler, senior communication manager; and Larry Blaufus, senior manager of customer accounts and energy services, will discuss how they manage relationships with residential and commercial customers, and the challenges that come with these relationships.
Attendees will have an opportunity to learn about the strategies Clark Public Utilities employs to maintain and strengthen its relationships with key stakeholders and how the organization has met key stakeholder challenges within the past few years, said Jerry Goodstein, professor of management and faculty director of the MBA program at 91勛圖窪蹋厙.
Clark Public Utilities was formed by a vote of the people in 1938 and has made a commitment to putting the customer first, making excellent service a core value. It currently provides electric service to more than 184,000 customers and water services to more than 30,000 homes and businesses.
91勛圖窪蹋厙s MBA Stakeholders Series brings business leaders to campus once a semester to highlight and discuss how corporations are engaging their stakeholders.
To learn more about 91勛圖窪蹋厙s MBA program, visit .
91勛圖窪蹋厙 is located at 14204 N.E. Salmon Creek Ave., east of the 134th Street exit from either I-5 or I-205 and is accessible via C-Tran bus service. Parking is available at meters and in the Blue Daily Pay lot for $3. Parking is free after 7 p.m.
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MEDIA CONTACTS
Jerry Goodstein, College of Business, 360-546-9755, jgoodstein@vancouver.wsu.edu
Brenda Alling, Office of Marketing and Communications, 360-546-9601, brenda_alling@vancouver.wsu.edu